This privacy policy describes the personal data collected or generated (processed) when you use the websites of the Company TAKOUSSIS GEORGIOS AND CO with the distinctive title KALLITECHNICA CERAMICA (hereinafter the "Websites"). It also describes how your personal data is used, shared, and protected, the choices you have regarding your personal data, and how you can contact us.

Please take a moment to review this Statement in detail, which has been drafted in compliance with GDPR 679/2016 (hereinafter referred to as the "GDPR"), a directly binding legislative act, as well as in accordance with applicable Greek legislation.

Further information highlighting specific uses of your personal data, along with the option to opt-in or opt-out, may also be provided during the collection stage of your personal data.

G. Takoussis & Co. operates as a modern company active in the manufacturing and trade of ceramic and glass objects in Greece, offering its products to both the Greek and international markets through local stores or its online store at qrgreece.gr.

G. Takoussis & Co., with Tax Registration Number (AFM) 081164982 (Tax Office of Moschato), is based at 1 Emmanouil Kampouri Street, Moschato, Postcode: 18345, and is supervised by the Hellenic Data Protection Authority (HDPA).

WHAT Personal Data We Collect and WHEN

We collect and process the personal data you provide to us under the following legal bases:

• Legitimate interest as required to fulfill the provided services

• Legal Obligation for our compliance with applicable laws and regulations

• Your consent, which you may revoke within the scope of your rights

We do not process personal data without your consent, or unless you are our customers, or unless you have directly provided your data to the Company.

The company G. Takoussis & Co. requests that you submit certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our customer service, request to receive news, create an account, participate in our events or contests, or interact with or use our Websites.

This personal data includes the following:

• Contact details, including name, email, phone number, postal address, and billing address

• Login and account details, including username, password, and unique user ID

• Personal details, including gender, city, and purchase history

• Payment or credit card details

• Personal preferences, such as your wishlist, as well as marketing and cookie preferences

It is highlighted that you are responsible for the accuracy of the data you provide to us.

During your interaction with our Websites, certain data is automatically collected from your device or web browser. Further information regarding these practices is included in the Cookies section of this privacy policy. This data includes:

• Device identification numbers, call status, network access, storage information, and battery information

• Cookies, IP addresses, referrer headers, browser type and version data, as well as web beacons and tags

TOOLS to Manage Which Personal Data We Collect

When using our Websites, we also provide timely notice and obtain your consent for certain practices. For example, we obtain your consent to use your location and send you notifications. In many cases, your browser platform or mobile device provides additional tools allowing you to control when your devices collect or share specific categories of personal data. For example, your mobile device or web browser may offer tools allowing you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the available tools on your devices.

WHY and HOW We Use Your Personal Data

We use your personal data for the following purposes:

To provide information about the Websites and Services you request

When you use the Websites, we use your personal data to provide the product or service you requested. For example, if you make a purchase on qrgreece.gr or participate in an event or promotional action, we will use the contact information you provide to communicate with you regarding the purchase, event, or promotional action. If you contact our customer support, we will use information about you—such as delivery or payment details, or the product purchased—to help resolve a problem or answer your questions.

In many cases, to use certain features on the Websites, you may need to provide G. Takoussis & Co. with additional data or extra consent for using specific elements in a certain way. For example, to share content on social media, you may need to provide your social media account login credentials.

To communicate information about our products, services, and events, as well as for other promotional purposes

When you give your consent, we will send you promotional communications and news regarding G. Takoussis & Co.  products, services, and other promotions. You can opt-out of these communications at any time after giving consent.

If you are already a customer of G. Takoussis & Co.(for example, if you have placed an order with us), we may use the contact details you provided to send marketing updates regarding similar products or services of G. Takoussis & Co., where permitted by applicable law (unless you have already opted out). In other cases, we ask for your consent to send marketing information. We may use the information provided to personalize our communications regarding products and services we believe may interest you.

To operate, improve, and maintain our business activity, products, and services

We use your personal data for our business operations. For example, when you make a purchase, we use that information for accounting, auditing, and other internal functions. We use personal data regarding how you use our products and services to improve your user experience, assist in detecting technical and service delivery issues, and manage the Websites.

To protect rights, property, or safety—ours or third parties'

We may also use your personal data regarding how you use our Websites to prevent or detect fraud, abuse, illegal use, and violations of our Terms of Use, as well as to comply with court orders, government requests, or applicable law.

For general research and analysis purposes

We use data regarding how our Websites and Services are used to better understand consumer behavior and preferences. For example, we may use information about how visitors search for and find products on qrgreece.gr to better understand optimal ways to organize and present product offerings on our e-shop's "showcases."

Other purposes

We may also use your personal data in other ways and will provide specific notifications when collecting data, obtaining your consent where required.

Legal Basis

To process your personal data, we rely on certain legal bases depending on how you interact with our Websites:

• When you purchase products of G. Takoussis & Co. from our Websites, we need your personal data to fulfill our contract with you. For example, we need payment and contact details to deliver your order.

• We also rely on other legal bases, such as our legitimate interests as a business, compliance with a legal obligation, or the protection of vital interests.

SHARING Your Personal Data

Sharing by G. Takoussis & Co.

We do not trade or transfer your personal data to third parties, except as specified in this Privacy Statement and within the requirements of the law.

G. Takoussis & Co. shares your personal data with:

• Companies within the G. Takoussis & Co. group for the purposes and under the terms mentioned above.

• Third-party service providers who process personal data on behalf of G. Takoussis & Co.—for example, for credit card processing, payments, shipping and delivery, hosting, data management and maintenance, email distribution, research and analysis, brand and product promotion management, as well as managing certain services and features. When employing third-party service providers, we enter into agreements requiring them to apply appropriate technical and organizational measures to protect your personal data.

• Other third parties, to the extent required for the following purposes: (i) compliance with a government request, court order, or applicable law, (ii) prevention of illegal uses of our Websites or violations of our Websites' Terms of Use and policies, (iii) our protection against third-party claims, and (iv) assisting in the prevention or investigation of fraud (e.g., counterfeiting).

• Other third parties when you have given your consent.

We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business activities or assets (such as in cases of reorganization, assignment, dissolution, or liquidation).

Sharing by you

When you use certain social media features on our Websites, you can create a public profile including information such as username, profile picture, and city. You can also share content with your friends or the general public, including information about your interaction with G. Takoussis & Co.

PROTECTION and MANAGEMENT of Your Personal Data

At G. Takoussis & Co. L.P., we take all necessary protection and information security measures. Specifically, we have developed and implemented optimal technical and organizational security mechanisms aimed at safeguarding data integrity, availability, and confidentiality.

Encryption & Security

We use a variety of technical and organizational security measures, including encryption tools and authentication mechanisms, to maintain the security of your personal data.

Retention of your personal data

We retain your personal data for as long as necessary to fulfill the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). Generally, this means we will retain your personal data for as long as you maintain an account with G. Takoussis & Co. Regarding personal data related to product purchases, we retain this data longer to comply with our legal obligations (such as tax and commercial legislation and for warranty purposes).

YOUR RIGHTS Regarding Your Personal Data

At G. Takoussis & Co., we recognize and guarantee your following rights:

• Right to transparent information for exercising your rights (Articles 12, 13, 14 GDPR)

• Right of access (Article 15 GDPR) to the personal data we have collected from you

• Right to rectification (Article 16 GDPR) of inaccurate personal information we hold about you

• Right to erasure ("right to be forgotten") (Article 17 GDPR) of your Member-User account and information we hold about you. Please note that exercising the right to erasure for an active subscriber entails the inability to continue providing requested services

• Right to restriction of processing (Article 18 GDPR) where applicable

• Right to object (Article 21 GDPR) to the processing of your personal data

• Right to withdraw previously given consent (Article 7 GDPR) at any time for processing based on consent. The lawfulness of processing prior to withdrawal remains unaffected

• Right to lodge a complaint with the competent supervisory authority, the Hellenic Data Protection Authority (1-3 Kifissias Ave., Athens, P.C. 115 23, +30 210 6475600, contact@dpa.gr)

You have every right to exercise your rights by sending an email to qrgreece@gmail.com or by letter to the postal address: 1 Emmanouil Kampouri Street, Moschato, Postcode: 18345. Please ensure your requests are accompanied by appropriate proof of identification, subject to the Company's explicit right to request additional information to confirm your identity.

Opting Out of Marketing Communications

If you have an account with G. Takoussis & Co., you can opt out of receiving marketing communications by modifying your preferences in the "view or change your profile" section of our Websites. You can also opt out by clicking the unsubscribe link or following the instructions in email and SMS messages. Alternatively, you may contact us via email at qrgreece@gmail.com.

COOKIES and Pixel Tags

G. Takoussis & Co. collects information—which may include personal data—from your browser when you use our Websites. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include: (i) your IP address, (ii) your unique cookie ID, cookie information, and whether your device has software to access certain features, (iii) unique device ID and device type, (iv) domain, browser type and language, (v) operating system and system settings, (vi) country and time zone, (vii) previously visited websites, (viii) information about your interaction with our Websites (such as clicks, purchases, stated preferences), and (ix) access times and referring URLs.

Third parties may also collect information via our Websites using cookies, third-party plugins, and widget tools. These third parties collect data directly from your browser, and processing of such data is subject to their own privacy policies.

We use cookies and pixel tags to track customer usage of our Websites and understand preferences (such as country and language choices). This enables us to provide services to our customers and enhance their online experience. We also use cookies and pixel tags to gather aggregate data about site traffic and interaction, identify trends, and obtain statistics to improve our Websites. Generally, three categories of cookies are used on our Websites:

• Strictly Necessary / Functional: Required for basic website operations and always active. They include cookies allowing our Websites to "remember" you during a single session or from visit to visit. They enable features like "Shopping Cart" and "Checkout" while assisting in security and regulatory compliance.

• Performance: Allow us to improve website functionality by monitoring usage. In some cases, these cookies improve request processing speed and allow us to remember site preferences. Rejecting these cookies may result in poorly tailored recommendations and slower site performance.

• Social Media & Advertising: Social media cookies allow connection to your social networks and content sharing from our Websites. Advertising cookies (third-party) gather information to help tailor ads to your interests on both our Websites and others. Rejecting these cookies may result in less relevant ads or an inability to connect effectively with Facebook or other social media platforms.

For a complete and updated summary of all third parties accessing your web browser (via G. Takoussis & Co. Websites), we recommend installing a browser plugin designed for this purpose. You can also choose to have your computer warn you each time a cookie is sent, or turn off all cookies via your browser settings on each device you use. Since each browser is slightly different, consult your browser's Help menu to learn how to modify cookies properly. Disabling cookies may limit access to features that make our Websites more efficient, and some services may not function properly.

CHANGES to Our Privacy Policy

Applicable laws and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Websites. If we make material changes to how we process your personal data, we will provide prior notice or, where legally required, request your consent prior to implementing such changes.

Complaints Filing

G. Takoussis & Co. holds your data in compliance with this Statement and applicable law. If, despite this, you wish to file a complaint, you retain the right to submit your complaint to the Hellenic Data Protection Authority (HDPA).